1. Agreement

These Partner Terms form a contract between Frolic Kids Pty Ltd (ABN 31 701 384 143) and any provider who lists activities on the platform. By submitting your verification or listing an activity, you agree to these Partner Terms and the Frolic Kids Child Safety Code.

2. Provider eligibility

To list activities on Frolic Kids, you must:

• Hold a valid Australian Business Number (ABN).
• Hold a current Blue Card (QLD) or Working With Children Check relevant to your state or territory.
• Carry public liability insurance appropriate to your activity.
• Have the right to deliver the activity at the venue you list.
• Be at least 18 years old.

3. Verification

Before your activities go live, you must complete our verification process:

• Submit your business name, ABN, and contact details.
• Provide your Blue Card / WWCC number and upload a copy.
• Agree to the Child Safety Code.
• Agree to these Partner Terms.

Frolic Kids administrators review each submission. We may approve, reject, or request more information. If rejected, we will provide a reason.

4. Child Safety Code

As a provider, you agree to:

• Maintain a current Blue Card / WWCC for the duration of your listing.
• Notify Frolic Kids within 24 hours if your check expires, is suspended, or is cancelled.
• Supervise children appropriately for the activity and age group.
• Never be alone with a child in a one-to-one situation unless specifically authorised and supervised.
• Maintain appropriate physical boundaries at all times.
• Report any incident, injury, or child safety concern to Frolic Kids within 24 hours.
• Follow all mandatory reporting obligations under your state or territory law.
• Respect each child's photo permission setting and never photograph a child whose parent has not granted permission.
• View allergy and emergency contact information only for the session you are delivering and only to keep the child safe.

5. Listing activities

Activity standards

Your listing must accurately describe the activity, including:

• The activity type, age range, and difficulty.
• The venue, schedule, and duration.
• What to bring and any prerequisites.
• The credit price (set via SmartRate or your session price).

Capacity

You set the total capacity for each session and how many spots are reserved for Frolic Kids members. You are responsible for managing your own direct enrollments separately.

Schedule

You must keep your session schedule up to date. If you cancel a session, parents are notified and their credits are returned automatically.

6. Bookings and cancellations

Member bookings

When a member books your session, you will see the booking in your roster with the child's name, allergies, medical conditions, and emergency contact for that session.

Cancellations by the provider

If you cancel a session, members' credits are returned automatically and you are not paid for that session. Repeated cancellations may result in your listing being paused.

Cancellations by the member

• More than 12 hours before the session: credits returned, you are not paid.
• Within 12 hours: credits forfeited, you are still paid for the spot.

7. Payouts

Rate

You have a confidential rate floor agreed with Frolic Kids. For each booking, you are paid the higher of:

• Your rate floor, or
• The member's credits multiplied by the payout rate per credit.

Schedule

Payouts are made via Stripe Connect on your chosen schedule (fortnightly or monthly). You are responsible for setting up and maintaining your Stripe account.

Tax

You are responsible for your own tax obligations, including GST and income tax. Frolic Kids does not withhold tax on your behalf.

8. Payments via Stripe

You must maintain a Stripe Connect account in good standing to receive payouts. If your Stripe account is suspended or cannot receive funds, payouts are held until the issue is resolved.

9. Your obligations

You agree to:

• Deliver activities as described in your listing.
• Arrive on time and prepared.
• Treat all children and families with respect and without discrimination.
• Maintain appropriate insurance.
• Keep your listing information, schedule, and capacity up to date.
• Respond to parent messages in a timely manner.
• Not solicit Frolic Kids members to book directly outside the platform.

10. Data and privacy

You may view a child's name, allergies, medical conditions, and emergency contact only for sessions you are delivering. You must not:

• Use this information for any purpose other than delivering the session safely.
• Share this information with anyone who does not need it for the session.
• Retain this information after the session has ended.

You must comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles in your handling of any personal information you access through Frolic Kids.

11. Intellectual property

You retain ownership of your branding, images, and activity content. By listing on Frolic Kids, you grant us a licence to display your content on the platform and in promotional materials related to your listing.

12. Insurance

You must carry public liability insurance with a minimum cover of $10 million per claim, and any additional insurance required for your specific activity (e.g., professional indemnity, equipment). You must provide proof of insurance on request.

13. Term and termination

Either party may terminate this agreement at any time by giving written notice. On termination:

• Your listings are removed from the platform.
• You are paid for any sessions already delivered.
• Pending payouts are processed on your next scheduled payout date.

Frolic Kids may suspend or terminate this agreement immediately if you breach the Child Safety Code, lose your Blue Card / WWCC, or pose a risk to child safety.

14. Liability

You are an independent contractor, not an employee of Frolic Kids. You are responsible for the safe delivery of your activities. Frolic Kids is a marketplace and is not liable for the conduct, negligence, or actions of providers.

To the extent permitted by law, you indemnify Frolic Kids against any claim, loss, or damage arising from your delivery of an activity, except where caused by our negligence.

15. Changes to these terms

We may update these Partner Terms from time to time. Material changes will be notified to you, and a new version number will be applied. If you continue to list activities after the change takes effect, you are deemed to accept the updated terms.

16. Governing law

These Partner Terms are governed by the laws of Queensland, Australia. Any dispute is submitted to the courts of Queensland.

17. Contact

Frolic Kids Pty Ltd
ABN 31 701 384 143
Email: support@frolickids.com.au